Dentists are versatile professionals who are always ready to perform any type of treatment on their patients. As they explain procedures to them, there’ll always be options to present and they’ll have to make sure these are communicated properly to avoid confusion. OrthoDenco explains that there are cases when clinicians would advise a bonded lingual retainer over a removable one, for instance. Sometimes they’d have to explain the implications of getting a root canal versus a tooth extraction, by way of another example. No matter what dental practitioners have to say to their patients, however, good communication must always be practiced.
Here’s how you, as a dentist, can improve your communication skills to build better relationships with your patients.
1. Greet your patients with a smile
There’s nothing better than leading by example. Show your patients your pearly whites and encourage them to take care of theirs, too. Plus, a smile on your face always positively influences how your patients will feel whether they’re there for a routine cleaning or for an extraction.
2. Avoid sugar-coating your words
If you’re explaining to a patient why their tooth needs to be extracted, say it as it is. Don’t promise that it won’t hurt because you’ll never know if it will. Keeping a friendly tone in these situations help a lot.
3. Set their expectations
Before they sit in your dental chair, explain to them what you’re going to do. Before you put something in their mouth, explain to them what it’s for. Letting them know these things will help you gain their trust.
4. Follow through
Calling a patient after an extraction or reminding them of their next scheduled cleaning is one way to show that you sincerely care about their oral hygiene.
Remember that dental anxiety is common for many people. As a dental provider, it’s your duty to ease this anxiety with your patients by keeping your communication skills friendly, yet professional. Follow these tips and you’ll soon have loyal patients who’ll refer you to their friends and family members.